HOLD Identity Verification

Know Your Customer process

7 articles in this collection
Written by Alina Lopes

Why do I need to verify my identity?

Identity Verification

Written by Alina Lopes
Updated over a week ago

What documents do you need to verify your identity and address?

Written by Alina Lopes
Updated over a week ago

What should I do if I’ve exceeded my attempts to verify my identity?

Written by Alina Lopes
Updated over a week ago

What should I do if I didn’t receive the SMS with the code to verify my mobile number?

SMS code verification

Written by Alina Lopes
Updated over a week ago

What should I do if I have exceeded the maximum number of attempts to re-send the SMS with the code to verify my mobile number?

SMS code verification

Written by Alina Lopes
Updated over a week ago

What KYC documents aren’t acceptable?

Written by Alina Lopes
Updated over a week ago

What is a Politically Exposed Person?

Written by Alina Lopes
Updated over a week ago