Avoiding Digital Currency Scams / Be aware of Phishing
Phishing sites are malicious websites which imitate authentic web pages in order to trick visitors into entering their password. These can be very convincing, so it is important that customers remain vigilant.
Be alert for emails pretending to come from UTRUST. This is the most common way customers are compromised. Bookmark important websites (UTRUST, email, banks, etc). Only visit sites from those bookmarks to ensure that you are visiting the real UTRUST homepage. Avoid clicking links or opening attachments in emails.
- Pay attention to grammatical errors in email or on websites. Scammers rarely take the time to proofread.
- Watch out for emails saying an individual has sent you money. This usually links you to a pop-up which may take money from your account. If you are not careful it is easy to send money from your account to an unknown person.
- You should also be careful of emails from people you know. Sometimes emails from friends of yours can be compromised and used to send you phishing emails.
- Do regular scans using antivirus software. Scammers will often use malware to directly target individuals.
In some cases, scammers will continue to contact you before disappearing with funds. As a general precaution, limit your contact with new or unknown organizations. As with learning about cryptocurrencies or new companies, it is important to do independent research to keep yourself safe.
How to Report Phishing Sites
If you believe you have encountered a phishing site, please contact us at firstname.lastname@example.org. Our security team will investigate your submission and work towards shutting down the malicious site as soon as possible.
Thank you for helping everyone stay safe from phishing!