How can I know the order status?
You can check the current status of an order in your Merchant Dashboard.
The possible orders statuses are:
- On Hold - The payment is in progress;
- Paid - The payment for that order has been confirmed;
- Canceled - The buyer decided not to proceed with the payment;
- Failed - Payment failed;
- Refunding... - You have decided to propose a refund to the buyer and the buyer is still in the process of refunding;
- Refunded - The buyer has received the refund you’ve sent.