Why has not my payment been confirmed?
Transactions in the blockchain take time to reach a confirmation state. This can depend on many factors, such as network congestion or other issues in the blockchain or in the UTRUST system. Pending transactions will either be confirmed or they will be rejected/discarded by the network. Confirmation usually happens in a few minutes, unless the network is congested, or part of our system is under maintenance. All of this is totally normal. For further information about invalid or rejected transactions check Why has my payment been rejected or discarded?.